Frequently Asked Questions
How long has Pan American Power been in business?
Pan American Power has proudly and expertly served customers for over 38 years.
What are your business hours?
Our office hours are from 8am- 5pm Monday – Friday.
Which generators do you offer?
We carry the full line of residential generators and will recommend the one that best serves your needs.
How does a standby generator work?
- A home standby generator is a backup power source that operates whether you are home or away.
- Within seconds of sensing a power outage, the generator will automatically kick on and supply power to your home.
- After utility power returns, the generator shuts itself off and waits for the next outage, making them useful tools in hurricane preparation.
- It operates on natural gas or liquid propane gas and sits outside just like a central air conditioning unit.
- Refueling Not Necessary- Your home backup generator runs on your existing natural gas or LP fuel supply.
Can home standby generators replace my utility service?
The backup generator is designed as a backup to utility power only and should not be used as a primary power source.
What Size Generator do I need for my home?
There are many factors that impact the generator sizing and power needs for your home, including how often you expect to have a home power outage. Let our sales professionals best determine which home standby generator will be best for your home, and you can request a free quote, which includes sizing options and price.
Where can a generator be placed or installed?
The generator would be installed outside of your home, typically close to your fuel source (propane tank or natural gas meter). As a part of the free quote that we offer, we will also do a site survey to help determine the best location for the generator.
How loud are generators?
The generators average between 65 to 67 decibels depending on the model. This is a similar sound level as a central air conditioning unit.
Do generators have to be maintained?
- All generators require periodic maintenance, such as oil and filter changes to ensure maximum performance and years of reliable service.
- Scheduled maintenance kits are available and we offer annual maintenance contracts for a worry-free ownership experience.
What fuel will power my generator?
Our home standby generators are designed to run on one fuel source, either natural gas or liquid propane.
Do I need to have my gas meter upgraded?
MAYBE! As part of your initial site survey, we will take an inventory of all of the gas-fueled appliances and determine if a gas upgrade is required. In most cases, if a gas meter upgrade is required by your local gas utility it is a simple process at a minimal cost to the homeowner.
Do I need a permit?
Yes, As part of a turnkey install, Pan American Power will coordinate with your local building department to what permits are required in your city or parish.
How long does it take from start to finish?
From the start of the permit acquisition to the completion of the generator installation, the entire process typically takes around 30-45 days.
How much does it cost?
The average cost of a fully installed generator system is $12,000 – $20,000. This includes the generator, full installation, permitting, and a personalized project manager.
Does Pan American Power offer financing options?
Yes, we do offer home generator financing and can find a plan to meet your budget.
Do you have generators and parts in stock?
Yes, Pan American Power is one of the largest stocking dealers in South Louisiana. We do keep stock of most generators and transfer switches. This means if there is an issue with your generator, we can repair it, and fix your generator in a timely manner.
How long can you run a generator?
Most air-cooled standby generators can run for 24 to 48 hours continuously, and the liquid cooled units can run much longer. With proper servicing and adequate fuel supply, they can operate even longer during extended outages. It is recommended that all generators are periodically checked during long extended power outages.
Conclusion
Generators are complex but essential investments for ensuring power reliability. At Pan American Power, we’re dedicated to helping you with your generator selection, installation, and maintenance. Contact us today to learn more about how we can support your standby power needs.
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